(1) The goods sold on this website are entitled to unconditional return and exchange within seven days.
(2) According to the Implementing Rules of the Consumer Protection Law, if the consumer's goods are damaged, lost or changed due to the necessity of inspection or for reasons that are not attributable to themselves, Article 19, Paragraph 1 of the Consumer Protection Law stipulates The seven-day cancellation right is not eliminated, because the online auction products cannot be inspected and tried on by consumers, so of course, when receiving the products, they need to be unpacked and carefully inspected. Consumers are within the reasonable inspection scope granted by the law, even if they hang tags. If the package is lost, the seller can also request the seller to return or exchange the product. Only in the case of damage or loss of the product, the consumer must repay the value reduced by the damage or impairment of the product in proportion when returning the product.
(3) Inheritance (2) If the product has been opened and used, the merchant needs to test whether the product is the product provided by the original merchant after sending it back. Merchant will not return or exchange.
additional materials:
Article 2, Paragraph 10 of the Consumer Protection Law
Communication transaction: refers to the communication between consumers and business operators through radio, television, telephone, fax, catalogs, newspapers, magazines, the Internet, leaflets or other similar methods that consumers fail to inspect the goods or services. contract made.
Article 19 Items 1 and 2 of the Consumer Protection Law
Consumers of communication transactions or access transactions may, within seven days after receiving the goods or services, cancel the contract by returning the goods or giving a written notice, without giving reasons and paying any fees or consideration. However, if there are reasonable exceptions for communication transactions, this limit is not applicable.
Reasonable exceptions to the proviso in the preceding paragraph shall be prescribed by the Executive Yuan.
Article 19bis of the Consumer Protection Law
If the consumer gives a written notice to terminate the contract in accordance with the provisions of Paragraph 1 or 3 of Article 19, unless the parties have otherwise negotiated individually, the business operator shall, within 15 days from the day after receiving the notice, to the original delivery date. The goods are retrieved from the premises or the agreed premises.
The business operator shall return the consideration paid by the consumer within 15 days from the day following the date of taking back the commodity, receiving the consumer's notification of returning the commodity or canceling the service contract.
After the contract is rescinded, the agreement between the enterprise operator and the consumer regarding the restoration of the original state shall be invalid if it is more disadvantageous to the consumer than the provisions of Article 259 of the Civil Law.
